All will-call members have 60-days from the process date to pick up their club shipments from the tasting room. If, we approach the 60-day window and wines have not been picked up, we will send a reminder email.

If, at 60-days, we do not hear from the member and the wines still have not been picked up, we reserve the right to ship the wines to the shipping address on file. A flat rate shipping fee will be charged to the credit card on file.

The Clif Family Tasting Room is open 7 days a week from 10:00 AM to 5:00 PM. Please contact the wine club team to make a reservation. Call 707-968-0625 or email Ashleycox@cliffamily.com

Every Sunday is Wine Club Sunday! We reserve prime spots on the patio just for club members. We also curate special wine tasting flights just for members to enjoy. This is a fun time to visit, pick up club shipments and meet fellow club members.

Yes, we do allow customization of club memberships or individual club shipments!

Club members can change their membership at any time, they just need to email or call the wine club team.

The member will receive the shipment notification email a week or two in advance of the shipment process date, alerting them of what we have chosen as the selections for the shipment. At that time, members are welcome to email or call the wine club team to make any modifications prior to the listed process date.

All club shipments are shipped via FedEx Ground, unless otherwise requested. Additional fees may apply.

If a state is experiencing cold weather, Clif Family Winery reserves the right to hold the shipment until the weather in the receiving state warms up. This helps to ensure the wines are not damaged during transit due to extreme temperatures.

If the state is experiencing hot weather, the member has three options:

• Request a later date for shipping. The shipment will still be charged on the scheduled club processing day but will not sure until the requested date.
• Upgrade to FedEx Cold Chain Service, a refrigerated cargo truck that guarantees temp control until the 1st delivery attempt. Most frequently, the delivery is attempted before noon local time to avoid daytime heat.
• Upgrade to Overnight or 2-Day Air services to bypass hot states. We recommend also adding ice packs to the shipment at a marginal additional cost.

Yes. Someone 21 or older needs to be present at the time of delivery to sign for any alcohol. It is illegal for any delivery service to leave alcohol at doorstep without an adult signature. We recommend shipping to a business address to ensure someone will be around to sign.

Many members opt to have their club shipments shipped to a local FedEx Ship and Print store or a local Walgreens that accepts and holds local deliveries. Most will hold a package for 5 business days.

Please note, the local establishments are not required to notify you when the package has arrived. We recommend keeping track of the shipment through the emailed tracking link when the order leaves Clif Family Winery.

If after 5 days, the order has not been picked up by the recipient, the local establishment will ship the order back to us. Additional shipping fees will apply to get the order reshipped or rerouted.

Please contact the wine club team to request a reroute of your shipment to a new address. All reroute requests are subject to a reroute fee. Please note, no reroute request is guaranteed.

We are unable to reroute an order over state lines. The original order will need to be recalled back to us and a new order will need to be shipped. The club member will be subject to a recall fee, plus the shipping cost of shipping the additional order.